Understanding Behaviour That Challenges

Understanding Behaviour That Challenges course is designed to increase learners’ awareness and understanding of behaviour that challenges and its effects and will support their progression into relevant employment.

Course Content

  • What is meant by the term behaviour that challenges
  • How to recognise changes in individuals that may indicate an episode of challenging behaviour
  • The importance of non-verbal communication
  • How reflection on an incident can assist in managing future behaviour

Challenging behaviour used to be called ‘problem behaviour’ but it is important to realise that an individual who displays challenging behaviour is not a ‘problem to be fixed’. Challenging behaviour is a sign that something isn’t working for the individual and this may be a need that is not being met or an inability to communicate their feelings. Behaviour can be described as challenging if it causes harm to the individual or others, or prevents the individual from fulfilling some aspect of their life, such as education, work or relationships. Such behaviour is a challenge to parents, carers and professionals working in various sectors, including education, health and social care and public services.


  • Achieve a nationally recognised Level 2 qualification
  • Improve your understanding of the reasons why individuals display behaviour that challenges and its impact
  • Further your personal and professional development
  • Be able to support individuals effectively
  • Learn at a time that suits you without the need to attend college

What You Will Learn

  • Unit 1 – Understand Behaviour That Challenges
  • Unit 2 – Understand How to Support Positive Behaviour
  • Unit 3 – Understand the Importance of Effective Communication and the Management of Behaviour That Challenges
  • Unit 4 – Understand the Role of Reflection and Support for Those Involved in Incidents of Behaviour that Challenges

Eligibility Criteria

  • Learners must be aged 19 years or over (born before 1 September 1998)
  • A minimum number of 8 learners MUST be present for the induction (there is no maximum)
  • All learners must have been residing in the UK for the past three years and non EU/UK citizens must have documentary proof.


If you require any further information or would like to book a course please contact or telephone our office on 01429 874530

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