Delivered by Learning Curve Group.
In order to have a truly successful business, you need to provide good customer service. It is believed that 96% of unhappy customers don’t ever complain; however, 91% of those simply leave and never come back. The main reason for customer churn is not price but bad customer service. Handling a business’s issues in a professional and courteous manner is an essential day-to-day task.
?Learn to deliver excellent customer service
?Increase awareness of understanding and meeting customers’ needs
?Giving a great customer experience
?Learn from feedback and promote products and services
☎️ 01429 874530