Home Based Customer Service Advisors – Middlesbrough

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Orangebox are proudly partnering with a major customer service solutions employer as they seek to add Home Based Customer Service Advisors to their team.
Rate of Pay – £19,760 per annum
Shift Patterns/Hours – Full Time Permanent. 40 Hours per week
40 hours could be anytime between 8am-8pm Mon-Fri and 9am-4pm Sat/Sun (Shifts provided well in advance)
Job Description:
What does an average day look like? Now there’s a question! A typical day will see you working up to 9 hours per day (including 1 hour break and lunch) from the comfort of your own home. You will start your day signing into your systems to make sure you are ready to take your first call of the day. You will talk to a variety of customers with different needs. Some may want a quick update or to provide further information, others may be demanding or frustrated and may want to challenge the process. You will be working in a fast-paced, busy Contact Centre environment where you will be speaking with multiple Customers every day due to the high volume of calls we receive.

Employee Benefits:
Cineworld tickets – Up to 55% off, Virgin Trains – 20% off, Virgin Experience Days – 20% off, 25% off O2, 20% of EE Mobile Contracts, Sony – 20% off Mobile Phones, Ray-Ban – 20% off
30th January Training Location – Middlesbrough
01429 717000, Option 1 or
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