This qualification has been transitioned from the QCF to the RQF. During this transition, no changes were made to the content, qualification structure or GLH.
Who is this qualification for?
This qualification is aimed at individuals who either have, or wish to have, a career in the taxi and private hire sector, and provides them with the key knowledge and understanding requirements of the industry.
How long will it take?
The total qualification time for this qualification is 150 hours, and of this, 79 are recommended as guided learning hours.
These include health and safety in the taxi and private hire work environment, road safety when driving passengers in a taxi or private hire vehicle, professional customer service in the taxi and private hire industry, taxi and private hire vehicle maintenance and safety inspections, the regulatory framework of the taxi and private hire industry and the transporting of parcels, luggage and other items in the taxi and private hire industries.
This qualification is assessed by a multiple-choice examination and a portfolio of evidence.Q